Contact Us

Call Us

Contact Center
4000 688 688  (Mainland China)
+86-10-89 688 688 (Other Country/Region)
Reservations │ Enquiries │ Cooperate │ Meeting │ Events │ Group
 
Guest Service
4008 778899 (Mainland China)
+86-10-5802 8899 (Other Country/Region)
Guest inquiries and assistance │ Customer Service Feedback & Concerns │ On-site hotel assistance │ Lost and Found │ Merchandise Inquiries
 

Email Us

Contact Center
Contactusnow@universalbeijing.com
Reservations │ Enquiries │ Cooperate │ Meeting │ Events │ Group
 
Guest Service
Guestservices@universalbeijing.com
Guest inquiries and assistance │ Customer Service Feedback & Concerns │ On-site hotel assistance │ Lost and Found │ Merchandise Inquiries
Compliance
Compliance@universalbeijing.com
UBR is committed to conducting business with integrity and complying with applicable legal and ethical standards. This commitment requires each employee to act ethically and to “do the right thing in the right way”.

If you become aware of a known or suspected violation of applicable laws and regulations by any of Theme Park and Resort Management Branch employees, you can report to the above email address.

Address

Universal Beijing Resort
Universal Beijing Resort, Li Yuan Zhen, Tongzhou District, Beijing
The Universal Studios Grand Hotel
Universal Studios Grand Hotel: No.2 Sunrise Avenue, Tongzhou District, Beijing
NUO Resort Hotel
NUO Resort Hotel: No.1 Sunrise Avenue, Tongzhou District, Beijing