We are delighted to share with you that Universal Studios Beijing has launched seasonal programs. We look forward to welcoming you.

Meanwhile, we kindly remind you to pay attention to the following reminders:

Important Notice and Guest Costume Guideline
September 7th thru November 3rd, 2024

Important Notice:

1.    Haunted Mazes and Scares @ Universal Night-time Experience is open to guests every Thursday to Monday (excl. Tue & Wed, Oct 3rd).
2.    The Scares @ Universal themed event includes horror-themed content, and it is recommended that parents carefully decide whether to allow minors to participate; The Haunted Maze experience during Scares @ Universal have intense content, we do not recommend children under the age of thirteen (13) to experience the Haunted Mazes, guests under 16 must be accompanied by a guest aged 16 or older. 
3.    Please refer to performance area map for designated scare zones and non-scare zones. If you feel scared or do not wish to experience scare zones, please choose non-scare zones for passing or viewing.
4.    Please adhere to the following rules and regulations
•    No chasing, touching or verbally abusing live performers.
•    No touching of show effects. Do not damage or remove props or decorations from the event.
•    No flash photography, videography, or bright light objects in Haunted Mazes.
•    Do not possess any items that could be used as a weapon.
•       Costumed guests must comply with the Scares @ Universal Costume Guidelines.
5. Outdoor performance might undergo temporary cancellation due to factors such as low temperatures, rain, snow.
6. During Scares @ Universal event period (from Sep 2nd till Nov 8th), Universal on Parade will be suspended.
 

Guest Costume Guideline:

Universal Beijing Resort ("Resort") welcomes guests who wish to wear costumes and make-up during Scares @ Universal (September 7th thru November 3rd, 2024). To ensure a safe and pleasant experience for all guests, additional security check may be necessary. You may be asked to remove part of your attire or accessories before participating in certain attractions and shows. Please be aware that guests may not be admitted to some attractions depending on their costumes. In addition to the rules set forth in the Universal Beijing Resort and Universal Studios Beijing Rules and Regulations, costumed guests must comply with the following guidelines:  
1.    Bulky costumes or costume props that surround the entire body are prohibited. Props cannot be longer or wider than 50cm. Costumes are not permitted to drag or drape on the ground. 
2.    Costumes, accessories, or props that incorporate special effects are prohibited. This includes using chemical effects (any type of smoke or other pyrotechnics, or costumes that expel liquids, gasses or other matter), or costumes equipped with powered effects (such as lights, motors, sound, etc.). 
3.    For identification purpose, using prosthetic make-up (including make-up that conceals part of the face, such as the eyes, nose, or mouth), wearing heavy artistic makeup around eyes (including glitter and other decorations), full-face masks (of any shape), or masks and helmets that hide the entirety of the face or more than half of the face (with the exception of the  face coverings/masks worn for medical or health reasons) are prohibited. Guests may be requested to modify their make-up or remove any type of facial covering to meet the above standards. 
4.    To ensure guests’ safety, and not impeding other guests’ experience, some outfits and accessories, such as hats, wings, or other loose or flowing articles, are not permitted at certain attractions and must be stored in a locker or left with a non-rider.  
5.    Costumes may not contain sharp or pointed objects, or materials that has potential to cause harm or serious impact on other guests, such as knives or weapons of any kinds (including any item that resembles a weapon or is manufactured in the shape of a weapon), and any item that may stick on other guests or on facilities. 
6.    Guests must wear appropriate and decent attire and be fully clothed at all times (e.g., shirts, pants/skirts, and shoes must be worn at all times). Attire may not have printed offensive language, cult related symbols or content that could detract from the experience of other guests. For the comfort of all guests, costumes and make-up must be culture-friendly, not obstructive, objectionable, or violent. Political or religiously offensive costumes/make-up are not allowed.  
7.    Guests may dress as their favorite character but are not allowed to present themselves in such a manner that leads other guests to believe they are characters offered by the Resort, e.g., actions that cause guests to gather in a manner that interferes with guest flow, attracting or gathering large assembly of other guests. To avoid confusion with Resort’s entertainers or characters, guests may be asked to wear a lanyard.  
8.    Costumes may not mislead guests into thinking you are a Universal Beijing Resort team member, or public officials. 
9.    Guests are not allowed to use the restrooms, family center, and storage locker areas for costume dress-up and make-up that could affect guests’ overall experience. 
Please read and comply with our Scares @ Universal Guest Costume Guideline. Guests who do not follow this policy may be denied entry into, and/or removed from the resort, unless his or her costume can be modified to meet the above standards. These guidelines are subject to change.  
If you have any questions, please contact Guest Services Hotline via 4008-778899. 

Outdoor Weather Impact:

Some outdoor attractions, shows and rides at the Universal Beijing Resort might be occasionally impacted by the weather conditions (e.g. snow, rain, hail, lightning, sandstorm, air pollution, etc.). For the safety and comfort experiences of guests and TMs, we will adjust operational status of these outdoor experiences timely based on weather conditions. You can check the latest operation arrangement in our official App, Alipay Mini Program and WeChat Mini Program.

As most of our entertainment venues are indoor or designed with shelters, even when a few attractions are temporarily closed, you are still able to enjoy the Park for a unique seasonal experience. Looking forward to your visit. Have a nice day!

Admission and Reservation:

•    Since June 12,2023, guests with General Admission Tickets or Annual Pass holders are required to make a reservation online before the visitation to Universal Studios Beijing, who can enjoy a faster admission experience by presenting the reservation voucher on the day. Guests with Dated Tickets do not require reservations when entering Universal Studios Beijing.

•    To ensure guest a pleasant experience, Universal Beijing Resort has implemented new rules and regulations starting from June 15, 2023. Wagons that may impact other guests will be restricted. Please read the rules and regulations before your visit.

•    To ensure a safe and quality experience of all guests and to maintain resort order, as well as to prevent food safety risks associated with unauthorized vending, Universal Beijing Resort, based on continuous listening to guests, will commence a trial based on updated Rules and Regulations effective August 4,2023, and will officially implement this new regulation effective August 18,2023. We kindly remind you that the following items will be restricted from being brought into the resort, including stools, folding chairs, selfie sticks, and other items that may affect guest safety and experience, as well as food, beverages, and other goods beyond personal use. Please read the Universal Beijing Resort and Universal Studios Beijing Rules and Regulations Rules and Regulations carefully prior to your visit and plan on your carried items accordingly. Thank you for your cooperation!

If you have further questions, please contact the Universal Beijing Resort Contact Center:4000 688688 (Chinese Mainland) and +86-10-89 688 688 (Other Countries/Regions) or Guest Service: 4008 778899 (Chinese Mainland) and +86-10-5802 8899 (Other Countries/Regions) for all enquiries. 

If the hotline wait time is long, we recommend that you send an email to  CC@universalbeijing.com or GuestServices@universalbeijing.com  and leave your contact information. We will process your email as soon as possible. 

Thanks for your understanding. We look forward to seeing you at Universal Beijing Resort!