Park Rules

Universal Beijing Resort and Universal Studios Beijing Rules and Regulations

Welcome to Universal Beijing Resort (the "Resort"). The Rules and Regulations apply to Universal CityWalk Beijing (the "CityWalk"), Universal Beijing Resort Waterway (the "Waterway"), and Universal Studios Beijing (the “Park”) within Universal Beijing Resort. Please abide by the following regulations:

  • Guest visiting Universal Beijing Resort shall comply with the Rules and Regulations.
  • Food Policy:
    • Universal Beijing Resort offers a variety of fresh and delicious food options for our guests to enjoy at restaurants and concession stands throughout the Resort. However, we understand and respect that guests may need to bring some outside food and drinks for self-consumption. To ensure a safe and pleasant experience for all guests, please note that for safety and to avoid impacts on other guests, the following food and drinks will not be allowed into the Resort (except for medical, infant, or special dietary needs):
      • Alcoholic beverages (e.g. beer, spirits, etc.)
      • Foods that need to be heated or processed (e.g. instant noodles, cold food, instant hotpot, etc., which need to be processed by adding hot water, microwave heating, or self-heating) 
      • Food and drinks in glass containers (e.g. soda in glass bottles, etc.)
      • Food and drinks with pungent odors (e.g. durian, etc.)
  • According to relevant laws and regulations and the guiding opinions of government departments, all guests and their backpacks, strollers and other belongings shall be subject to security inspections before they enter Universal Beijing Resort. We reserve the right not to allow any bag, parcel or other items to be brought into the Resort, and to deal with any unattended object in such a way as deemed appropriate, for safety reason.
  • Security Inspection Process:
    • All bags, backpacks or packages are requested to be inspected according to applicable laws before guests enter Universal Beijing Resort.
    • Metal detectors and X-ray machines will be used for security check.
    • Bags / containers more than 56cm x 36cm x 23cm are prohibited
    • Please follow the instructions from Universal Beijing Resort Security Team.
  • Guests shall not leave personal belongings unattended at any time, and shall be responsible for the safety and security of their own personal belongings.
  • Please supervise your children at all times. Guests under 16 must be accompanied by a guest aged 16 or older.
  • We may refuse or expel any person whose conduct is objectionable or for safety reasons.
  • As there is no admission ticket required for entry to Universal CityWalk Beijing, guests can visit CityWalk and the surrounding Waterway without a Universal Studios Beijing admission ticket. Universal Studios Beijing is only accessible to guests with admission tickets. Please check the list of directly operated stores and authorized partners from the Universal Beijing Resort official website for details on ticket purchase channels.
  • Guests must have valid tickets for entry into Universal Studios Beijing and are requested to provide valid government ID cards for verification. Such ID cards include but are not limited to:
    • For residents of Mainland China: Resident ID
    • For residents of Hong Kong, China and Macau, China: Mainland Travel Permit for Hong Kong and Macau Residents
    • For residents of Taiwan, China: Mainland Travel Permit for Taiwan Residents
    • For foreign citizens: Passport
  • Park admission tickets are non-transferable, void if altered, non-refundable on the day of visit or after usage or expiration, must be used by the same person during its period of validity, and are subject to terms and conditions of the admissions tickets. Please refer to the details on the ticket purchase page for specific policies for different ticket products.
  • Please plan your schedule based on the waiting time and opening hours of the attractions. A guest may not be able to experience all attractions in one day during the operating hours of the Park. Guests' access to attractions is determined by specific safety regulations (e.g., height restrictions or physical health conditions).
  • Please respect fellow guests when waiting in lines. All members of the same party must wait in line together.
  • Only boats operated by the Resort are permitted to be operated in Universal Beijing Resort Waterway.
  • All guests must stay on designated walkways and pathways.
  • Guests must adhere to all directions given by team members of the Resort.
  • All claims against the Resort shall be submitted to the court with jurisdiction at the Resort's domicile and be governed by PRC laws without regard to conflicts of laws.

To provide a safe, secure and pleasant environment for all our guests in Universal Beijing Resort, the following are strictly prohibited:

  • Ticket scalping, picketing, distributing literature, petitioning or soliciting.
  • Selling, exchanging, or displaying goods or services, including but not limited to tour services of any kind, products or services offered by the Resort or any other type of miscellaneous items.
  • Any conduct or behavior that is illegal, unsafe, disorderly, disruptive, or offensive to fellow guests or our team members, or which may endanger others. Such conduct includes:
    • Engaging in fighting or threatening behavior
    • Bumping into and pushing others in the queue.
    • Using profanity or obscenities, or gesturing in an obscene or threatening manner
    • Lingering in and blocking storefronts, sidewalks, entrances, exits or elevators
    • Walking in groups in such a way as to inconvenience others
    • Stepping on the grass or enter into landscaped areas.
    • Running, jogging, climbing, or the use of bicycles or recreation devices with wheels (such as skateboards, roller blades and scooters)
    • Using kites and remote-controlled devices (such as drones and remote-controlled toys)
    • Using noise makers (such as radios, horns, whistles, large megaphones, artificial noise makers or other devices that cause excessive noise)
    • Entering the water of Universal Beijing Resort Waterway, swimming, fishing, picnicking and cooking/barbequing
  • Failing to be properly and fully clothed or wearing inappropriate or indecent attire, or attire that could detract from the experience of other Guests.
  • Clothing that may mislead guests into thinking you are a team member or entertainer of the Resort.
  • Use of prosthetic makeup (including makeup that conceals part of the face, like the eyes, nose, or mouth), full-face masks, or other masks (of any shape) and helmets that hide the entirety of the face or more than half of the face (this excludes toys, services, etc. sold within the Resort, and face coverings/masks worn for medical or health reasons).
  • Carrying or possession of any weapons, knives, explosive items, dangerous chemicals and flammable articles prohibited by applicable laws and other items that may be harmful or disruptive.
  • Smoking or the usage of e-cigarettes outside the designated smoking areas.
  • Bringing animals other than trained guide dogs who assist persons with disabilities (guide dogs must remain on a leash or in a harness). Please note that guide dogs may not be permitted to ride certain attractions.
  • Photography, videotaping, audio recording, or live broadcast of any kind except for personal and non-commercial purposes.
  • Littering or discarding any trash or other personal belonging, except in designated trash receptacles.
  • The commission of any act defined by any applicable laws as a prohibited activity.

Our Rights:

  • We may take photographs, video recording, or audio recording in the Resort. By entering the Resort, you agreed to be photographed, filmed, and recorded and you also approve our use of images and/or recording of your portrait and/or voice for our internal business, administration, operation purposes or other directly related purposes, use for the purpose of satisfying legal, safety, or security requirements, or other legal purposes.
  • We may refuse or expel individual guests for the safety or order of the Resort, or due to other necessary conditions.
  • In consideration of extreme or severe weather or air quality that may impact our operations (e.g. snow, rain, hail, lightning, sandstorm, air pollution, etc.), park capacity, health and safety, special events, and other necessary circumstances, we may, from time to time:
    • Change the opening hours of the Park or any attraction in the Park
    • Temporarily close the Resort or any area of the Resort
    • Control the number of guests in the Park, or 
    • Suspend, adjust, reschedule, relocate, or cancel any attraction, entertainment, show, venue, or menu
       

For the purposes of these rules, “we” and/or “our” means either or both of “Beijing International Resort Co., Ltd.” and/or "Beijing International Resort Co., Ltd. Theme Park and Resort Management Branch".

 

If you have any questions or encounter an emergency, please consult an onsite team member, or dial the Guest Services Hotline via 4008-778899.

 

This code of conduct is subject to change at any time without prior notice.