Important Notice

Health and safety of our guests and team members is always our top priority. To implement the pandemic prevention and control directives from CDC, Universal Beijing Resort will optimize the pandemic prevention and control directives from April 28, 2022, with the following specific measures.

• Universal Beijing Resort will continue to operate with limitation for capacity. Part of the attractions will have further limitation on guest flow in accordance with the requirement. Indoor shows will be closed.

• Guests need to register on UBR official App beforehand and make reservation for the period to enter the resort. UBR will follow the established procedure to reinforce the monitoring and control of guest flow and keep the capacity in the resort at a required level.

• The check for health kit, personal ID and effective reservation QR code will be required before entering the resort, as well as a quick temperature check.

•  Enhance health screening: all guests are required to provide negative result for NAT within 24 hours to enter Universal Studios Beijing, Universal CityWalk Beijing, The Universal Studios Grand Hotel, NUO Hotel.

•  We remind our guests to wear a mask, keep social distancing, and take personal protection. We’ll strictly follow our established routine pandemic prevention and control directives to continue reinforcing our safety and health measures, including disinfection and sterilization, provide convenient disinfection and sterilization facilities, regular environmental sample testing, health screening of our team members every day, and thorough disinfection and sterilization after the closure of the resort every night.

With a series of health and safety measures, Universal Beijing Resort will remain open. For guests who need to adjust travel plan affected by pandemic and cannot get a refund or change under current policy, please consult on ticket refund through original ticket purchase channels. Guests who purchase through the UBR official direct channels, please contact the Universal Beijing Resort Contact Center: 4008 778899 (Chinese Mainland) and +86-10-89 688 688 (Other Countries/Regions)

We appreciate the understanding and cooperation from our guests. Thank you for everyone’s contribution and safeguard to reduce the risk of pandemic and create a safe and healthy resort environment.